DampRo UK Housing Guidance

Awaab’s Law

Understanding landlord responsibilities for damp, mould and housing hazards in social housing.

What it means

Helping landlords provide homes safe from damp and mould

Awaab’s Law introduces statutory requirements for social landlords in England to investigate and respond to serious hazards within tenants’ homes.

The regulations were introduced following the death of two-year-old Awaab Ishak in 2020 after prolonged exposure to mould in his home. They are intended to ensure that potential hazards are investigated, assessed and acted upon within defined timescales.

The requirements apply when a social landlord becomes aware of a potential hazard. Awareness may follow a tenant report, an inspection, a repair visit, information from a contractor or another appropriate route.

Current statutory timeframes

What are the current timescales?

The following are the key Phase 1 requirements for social landlords in England. The clock begins when the landlord becomes aware of a potential hazard.

Emergency hazards 24 hours

Investigate and, where confirmed, complete relevant safety work to make the property safe within 24 hours of becoming aware.

Significant damp & mould 10 working days

Investigate a potential significant damp and mould hazard within 10 working days of becoming aware.

Written summary 3 working days

Provide the tenant with a written summary of the investigation findings within 3 working days of the investigation concluding.

Make the property safe 5 working days

Where a significant hazard is identified, complete relevant safety work within 5 working days of the investigation concluding.

Prevent recurrence 12 weeks

Start or take steps to start supplementary preventative work within 5 working days; where delayed, physical work must begin within 12 weeks.

Important: These are maximum statutory timeframes. Landlords can and should act more quickly where the circumstances require it. If relevant safety work cannot be completed within the required period, suitable alternative accommodation may need to be secured at the social landlord’s expense.
From awareness to resolution

A practical route through the timeframes

Triage is part of the initial determination. It is not a separate step that pauses the statutory clock.

01

Become aware

A potential hazard is reported or identified through an appropriate route.

02

Assess and triage

Review the hazard, the home and the circumstances of the occupiers.

03

Investigate

Complete the appropriate investigation within the emergency or significant-hazard timeframe.

04

Make safe

Complete relevant safety work and explain the findings and next actions.

05

Prevent recurrence

Start and track supplementary works, follow up and keep clear records.

Day zero mattersThe day the landlord becomes aware of a potential hazard is day zero. Day one of a working-day timeframe starts on the following working day. Awareness can come from a tenant, representative, contractor, inspection, regulator or another third party.
Risk in context

What is a significant hazard?

A significant hazard is more than the presence of a defect. The question is whether the condition creates a significant risk of harm to the health or safety of an occupier.

The assessment should consider the nature and severity of the defect, the likelihood of harm and the potential consequences. It should also consider the people living in the home and how the condition affects them.

Similar-looking defects may require different responses in different homes. A decision should not rely only on photographs, a repair description or a generic risk category.

Do not default to “lifestyle” explanations Social landlords should not make assumptions about the cause of damp and mould or use everyday activities such as cooking, bathing or drying laundry as a reason not to investigate. The underlying cause and the potential risk still need to be considered.
Nature and severity of the defect
Extent and location of damp or mould
Likelihood of harm occurring
Potential severity of harm
Age of the occupants
Health conditions or disability
Children or other vulnerabilities
Location and use of the affected area
Previous reports or recurring problems
Scope and responsibility

Who does Awaab’s Law apply to?

Awaab’s Law relates specifically to the social rented sector in England and must be considered alongside other legal and regulatory duties.

Social landlords

It applies to almost all social housing occupied under a tenancy and let by a registered provider, including local authorities and housing associations, subject to the detailed regulations and exceptions.

Landlord responsibility

For the Awaab’s Law repair requirements to apply, the hazard generally needs to arise from a deficiency, disrepair or lack of maintenance in a building or land for which the social landlord is responsible and able to act.

Future expansion

The phased introduction of Awaab’s Law

Awaab’s Law is being introduced progressively across the social rented sector. Housing providers should prepare for the expansion while continuing to meet existing duties to keep homes safe.

Phase 1 · In force

27 October 2025

  • All emergency hazards
  • Significant damp and mould hazards
  • Fixed investigation, safety-work and communication requirements
Phase 2 · Current timetable From 30 November 2026

Further significant hazards

  • Excess cold and excess heat
  • Falls, structural collapse and explosions
  • Fire, electrical hazards and hygiene or food-safety hazards
Phase 3 · Further expansion

From 2027

  • Remaining HHSRS hazards where they present a significant risk of harm
  • Overcrowding remains outside the Awaab’s Law expansion described in the guidance
  • Existing safety and fitness duties continue throughout

Commencement dates, scope and official guidance may be updated. Housing providers should check the latest Government guidance and the regulations when reviewing their policies and procedures.

Related housing standards

Awaab’s Law and HHSRS

Awaab’s Law and the Housing Health and Safety Rating System are related, but they are not the same thing.

HHSRS

HHSRS provides a framework for assessing hazards in residential properties, considering the likelihood and potential severity of harm and helping inform proportionate action.

Awaab’s Law

Awaab’s Law creates specific statutory requirements and response timeframes for social landlords when qualifying emergency or significant hazards are identified.

Read DampRo UK’s HHSRS guidance →

For housing providers

What does Awaab’s Law mean in practice?

Compliance requires more than completing a repair quickly. Housing providers need reliable processes for identifying, triaging, inspecting, recording, communicating and monitoring hazards.

Reporting and triageClear routes for reporting potential hazards and consistent initial categorisation.
Resident informationAccurate records of household circumstances, vulnerabilities and changes in risk.
Inspection arrangementsAppropriately timed investigations with clear ownership and escalation.
Property evidenceObservations, photographs, measurements, locations and the extent of defects.
Underlying causesRecommendations that address why the hazard occurred and how recurrence can be prevented.
Written communicationClear investigation summaries, safety information and updates to tenants.
Works monitoringTracking safety works, supplementary works, deadlines, dependencies and completion.
Management informationReliable reporting that shows risk, age, status, overdue actions and outcomes.
Audit trailA defensible record of reports, decisions, inspections, communications and actions.
Good property data supports good decisionsAccurate records about homes, residents, hazards, actions and outcomes help organisations demonstrate that cases have been managed appropriately and identify wider patterns requiring intervention.
Private rented sector

Does Awaab’s Law apply to private landlords?

The specific Awaab’s Law requirements described on this page relate to social landlords in England. The Renters’ Rights Act 2025 provides for Awaab’s Law to be extended to the private rented sector, but the detailed requirements and commencement position should be checked against the latest Government information.

Private landlords nevertheless continue to have existing responsibilities concerning property condition, fitness for human habitation and serious housing hazards.

Independent property and compliance support

How DampRo UK can help

We combine property inspection, housing compliance and data expertise to help organisations identify hazards, understand causes and determine practical next steps.

Independent inspections

Damp and mould, Awaab’s Law, HHSRS, category 1 and category 2 hazard and property-condition assessments.

View surveys →

Evidence and reports

Photographic evidence, clear inspection reports, practical remedial recommendations, post-inspections and re-inspections.

View reports →

Compliance and data

Reviews of damp and mould processes, compliance information, inspection workflows, reporting and property data.

View data support →

Works and verification

Schedules of Works, SOR coding, programme support and verification that completed works have addressed the identified issue.

Explore provider support →
We survey. We don’t sell the repair.Our recommendations are intended to be independent, evidence-based and focused on the needs of the property and the people affected.
Need further advice?

Discuss an Awaab’s Law or damp and mould requirement

Contact DampRo UK to discuss an inspection, report, compliance review, data requirement or wider programme of work.

Important information

This page provides general information and should not be treated as legal advice. The application of Awaab’s Law depends on the circumstances of the property, the hazard, the landlord’s responsibilities and the occupants concerned. Always check the latest regulations and Government guidance, and obtain appropriate legal advice where necessary.